Privacy Policy
Last updated: October 2025
1. Introduction
Sipovi LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Company information
- Project requirements and specifications
- Communication preferences
Technical Information
- IP address and browser information
- Website usage data and analytics
- Cookies and similar technologies
- Device and connection information
3. How We Use Your Information
- To provide and improve our services
- To communicate with you about projects and services
- To send marketing communications (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent: When you provide explicit consent for marketing communications
- Contract: To fulfill our contractual obligations for services
- Legitimate Interest: For business operations and website analytics
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers and contractors who assist our operations
- Legal authorities when required by law
- Business partners with your explicit consent
- Third parties in case of business transfer or merger
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
8. Data Security
We implement appropriate security measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically, we retain:
- Contact information: Until you request deletion or withdraw consent
- Project data: For the duration of the project plus 7 years for legal purposes
- Website analytics: Up to 26 months
- Marketing data: Until consent is withdrawn
10. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Certification schemes and codes of conduct
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sipovi LTD
Data Protection Officer
Email: privacy@sipovi.com
Address: London, United Kingdom
14. Supervisory Authority
If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).